Privacy policy

Last updated: [Date you last reviewed this page]

Who we are

Harbour Language School is operated by [Your legal name or company name], [Your registered or business address]. We are the data controller for the personal data described on this page. For any question about your data, write to [Contact email for privacy requests].

What we collect

When you send us a message through this website, we receive the details you type into the form (for example your name, your email address and your message).

When you create a student account or enrol on a course, we keep your name, your email address, the course and class you join, your work, answers, marks and attendance, and a record of your payments.

[Any other personal data you collect, for example a phone number or a date of birth, and why you need it]

Why we use it

We use this data to answer your enquiries, to provide the courses you enrol on, to take payment, to follow your progress and to send you messages about your course. [The legal basis you rely on in your country, for example a contract with the student, consent or a legal obligation]

Who processes it for us

This website and our student portal run on SprintUp Education, an online platform for schools. SprintUp Education stores and processes personal data on our behalf, as our processor, and only on our instructions. Its own privacy policy is at https://sprintup.education/privacy.

Card payments are handled by Stripe, a payment provider. Your card details go to Stripe; we do not see or store your full card number.

[Any other service you share personal data with, for example an email or accounting tool, or state that there is none]

How long we keep it

[How long you keep enquiries, student records and payment records, and what happens to them afterwards]

Your rights

You can ask us for a copy of your personal data, ask us to correct or delete it, and object to how we use it. Write to [Contact email for privacy requests] and we will answer within [The time limit that applies in your country]. If you are not satisfied with our answer, you can complain to [Your data protection authority].

Children

[Whether you teach children, and how a parent or guardian gives consent and can contact you]

Cookies

[The cookies this website uses, for example only those needed to sign in, or analytics cookies after consent]

Changes to this page

When we change this policy we update the date at the top of the page.